Liverpool Passport Office: 5 Old Hall Street
The North West regional passport office. Fast track and premium same-day appointments for residents of the North West, North Wales, and the Isle of Man. Often a faster booking than London Globe House.
In one paragraph
5 Old Hall Street, Liverpool L3 9PP. Five minutes from Moorfields, ten minutes from Lime Street. Fast track GBP 166.50, premium same-day GBP 239.50 (adults only). Appointment only, booked via gov.uk/book-a-passport-appointment with the PEX reference from your online application.
Address and Catchment Area
HM Passport Office
5 Old Hall Street
Liverpool L3 9PP
- North West England (Lancashire, Greater Manchester, Cheshire, Cumbria, Merseyside)
- North Wales (Wrexham, Flintshire, Conwy, Gwynedd, Anglesey)
- Isle of Man residents
- Some Yorkshire residents (when Durham is fully booked)
Old Hall Street is in Liverpool's commercial business district, north of the city centre. The office sits in a multi-tenant building with security at the entrance. There is no on-street parking; the nearest paid options are Q-Park Moorfields and the multi-storey at Liverpool ONE (10 to 15 minute walk).
Getting There
| Transport | Detail | Time to office |
|---|---|---|
| Train | Lime Street station (national rail). Walk via Dale Street and Tithebarn Street. | 10 min walk |
| Merseyrail | Moorfields station. Exit onto Old Hall Street directly. | 5 min walk |
| Bus | Numerous routes serve Old Hall Street and Tithebarn Street stops. | Direct or 2 min walk |
| Car | Q-Park Moorfields (Old Hall Street) or Liverpool ONE multi-storey. No on-street parking. | 5 to 15 min walk |
| Ferry | Liverpool ferry terminal (from Wirral). 10 to 15 min walk via The Strand. | 10 to 15 min walk |
Service Tiers and Fees
The Liverpool office handles the same two service tiers as every other UK passport office: fast track and premium same-day. Fees are identical UK-wide.
Adult fee. Child fast track is GBP 135.50.
- Around 1 week from appointment to courier delivery
- Best for travel in 2 to 8 weeks
- Requires proof of travel
Adults only. Not available for under-16s.
- Collect 4 hours after your appointment
- Best for travel within 2 days
- Stay nearby and return for collection
Liverpool vs Other Northern Options
North-of-Birmingham travellers often choose between Liverpool and Durham. Liverpool serves the West side of the North, Durham the East. The booking calculus:
| From | Liverpool (return train) | Durham (return train) | Recommendation |
|---|---|---|---|
| Manchester | £15 to £30, 50 min | £40 to £80, 2 hr 30 min | Liverpool |
| Leeds | £40 to £80, 1 hr 50 min | £30 to £60, 1 hr 20 min | Durham |
| Newcastle | £70 to £130, 3 hr | £8 to £15, 15 min | Durham |
| Birmingham | £40 to £80, 1 hr 40 min | £80 to £150, 3 hr 30 min | Liverpool |
| Sheffield | £30 to £60, 2 hr | £40 to £80, 2 hr | Either |
Approximate fares for off-peak return travel. Check current prices on National Rail. Train cost is rarely the decisive factor against the GBP 73 fast-track-to-premium gap, but it matters when comparing offices for fast-track only.
What to Bring
- PEX reference from your online application confirmation email
- Current or expired passport for renewals
- Two signed passport photos meeting GOV.UK standards (white or off-white background, neutral expression, eyes open, no glasses)
- Proof of travel for fast track or premium (flight, ferry, Eurostar booking)
- For child applications: child must attend, plus birth certificate and both parents' identity documents
- For name changes: marriage certificate, deed poll, or court order
- Allow 10 minutes pre-appointment time for security screening
If You Need a Hotel for Premium Same-Day
Premium same-day requires you to stay nearby for the 4-hour collection. Liverpool city centre has plenty of options within 10 minutes of Old Hall Street:
- Walking distance: Premier Inn Liverpool City Centre (Moorfields), Travelodge Liverpool Central, Holiday Inn Express Liverpool, all within 5 to 10 minutes.
- Liverpool ONE area: Hilton Liverpool City Centre, Hampton by Hilton Liverpool/John Lennon Airport (different location, do not confuse), all about a 10-minute walk.
- Cafes for the wait: Old Hall Street has multiple cafes; the Liverpool ONE retail district is a 10-minute walk if you want to shop while waiting.
Most premium same-day applicants travel back the same evening, so a day-room or a single overnight stay covers the typical pattern.
Liverpool Booking Patterns
Summer is the bottleneck
June through August sees Liverpool slots disappear 2 to 3 weeks ahead, especially for premium same-day. If you have flexibility, target weekday morning slots in late May or early September. November to February is genuinely quiet, with same-week premium slots regularly available.